No organisation is immune to a crisis. As well as the immediate impact on operations the way a crisis is handled can result in long-term damage to reputation. To compound this, and often in the midst of chaos, your political stakeholders are neglected - something they will not forget.

We help with risk analysis and how to formulate the appropriate response. Some of the scenarios may be preventable simply by reforming existing ways of working.

We draw up comprehensive crisis management plans, identifying the best possible crisis communications team and spokespeople, establishing communication protocols and identifying audiences. We also help to produce the basic background briefing materials that are essential in the first few hours of any crisis.

We offer training to key staff to help them deal effectively with politicians, the media and other groups, whatever the circumstances.

In the event that a crisis does develop, we can be on hand to provide on-the-spot crisis management advice and support. We will ensure you do not face the media unprepared, and help to both clarify your messages, and ensure those messages are communicated in the most effective way to the most appropriate people, including employees. This service also includes essential media monitoring and analysis.